What is the Boating Industry Top 20?
The Top 20 is an annual ranking of dealerships that are unsurpassed in overall business operations, customer service, professionalism and all the characteristics that go along with them.
Dealerships must submit details and data that supports the information provided for each criteria section of the review process. The rankings are determined through both quantitative and qualitative data provided.
What does it take to be a Boating Industry Top 20 Dealer?
Managing a dealership to high levels of customer service, high volume sales and profits is no easy task. Simultaneously creating an atmosphere that exceeds high consumer expectations can be even more difficult. For the most professional of dealerships, however, these tasks have not only become second nature, but they are firmly integrated in the business’ day-to-day operations. They understand that delivering on the promise of the boating lifestyle – not just a boat – is the No. 1 key to success.
A dealership must:
- Display a consistent and clear understanding that the profitability of the organization is directly related to the extent that it focuses on customer satisfaction;
- Provide customers with an experience worth returning for and recommending to others;
- Prepare for future success with sound planning, marketing, and training initiatives;
Ensures an exceptional boating lifestyle.
Clemons Boats has earned the Boating Industry’s Top 100 List since 2016 and the Top 20 List since 2021
Brunswick Certified Five-Star Dealer
For you, boating is more than just a hobby, it’s a way of life. So you want the best and deserve the best. As a Brunswick Five-Star Certified Dealer, we deliver.
Brunswick is the leading boat manufacturer in the world. The Brunswick Certified Dealer program uses the latest and best dealer business practices to ensure an exceptionally rewarding and carefree boating experience for you and your family.
Expect Exceptional Service
Brunswick Five-Star Certified Dealers offer superior customer service and support across all areas of the business. To achieve certification, we must meet or exceed Brunswick’s high standards at comprehensive inspections every year or we change our operations until we do. It’s an intensive, ongoing evaluation and certification process that promises a dealership you can truly count on, today and tomorrow.
Serving Your Passion For Boating
Our prime goal is to make your boat shopping, purchasing and ownership experience so superior, so memorable that we build a partnership for life! Because like you, we also have a driving passion for living the boating dream.
We deliver certified excellence in Customer Satisfaction, Product, Service, Sales, Facilities, Parts, and more.
So let us help you achieve the exceptional boating experience you are looking for. That’s what we do. Head out on the water in the boat of your dreams and know we are here for you.